Communicating Through Conflict

From: $300.00

Dates: July 30 – 31, 2020
Location: Town Hall Center – 1100 Bear Creek, Keller, Texas
Cost: $300.00 8:30am – 4:30pm
For more information contact Chief Mike Wilson (Ret) (682) 429-0468
Kandace Tappen Lesley, MPA, PHR | Director of Human Resources & Risk Management City of Keller, Texas (817) 743-4040


The outcome of a crucial conversation significantly impacts their lives and there is significant risk of negative consequences. There are many different forms of crucial conversations, for example, you may need to deal with low performing or a borderline insubordinate follower, an unethical employee, or you may need to speak up when you “perceive” an employee is being unsafe.

Informed, enlightened leaders do not necessarily seek to eliminate conflict or crucial conversations, but rather to manage them as a way to diagnose and repair systemic weaknesses as well as build stronger cohesive relationships. Through this process, leaders can facilitate an environment of teamwork that significantly enhances effectiveness and efficiency for everyone both in and outside of the organization.


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